The SMTP2go service was resolved on Friday 9/11, and scan to email should be working now. Thank you

Update from Bizco:

Hi Shannon,

We believe we have identified the issue but I will need to escalate this ticket to your Bizco engineer, Brandon for further action. Please let me know if you have any questions!

Thanks,

Danielle Steadman

Bizco Technologies

Scan to email continues to be down.

Scanning to network folder is currently up and working. As always, you can use your scan to your own private network folder (scan box) with no delay/issues. Please see the directions linked below on how to use that feature! This is the preferred method of scanning. Directions: https://scribehow.com/o/wc_lYQWZRVO4AJG_Hngezg/viewer/How_to_Scan_to_Network_Folder__5CT-wrDDTQ-3ec1k9TUDVA

Bizco is currently working on the SMTP2Go service which is what coordinates our scanning to email. Once they find a resolution for this the scan to email should be resolved. Scan to email continues to be down.

Scanning to network folder is currently up and working. As always, you can use your scan to your own private network folder (scan box) with no delay/issues. Please see the directions linked below on how to use that feature! This is the preferred method of scanning. Directions: https://scribehow.com/o/wc_lYQWZRVO4AJG_Hngezg/viewer/How_to_Scan_to_Network_Folder__5CT-wrDDTQ-3ec1k9TUDVA

Scanning to e-mail is down and Bizco is working on a fix. They are to call me back as soon as they can.

Scanning to network folder is currently up and working. As always, you can use your scan to your own private network folder (scan box) with no delay/issues. Please see the directions linked below on how to use that feature! This is the preferred method of scanning. Directions: https://scribehow.com/o/wc_lYQWZRVO4AJG_Hngezg/viewer/How_to_Scan_to_Network_Folder__5CT-wrDDTQ-3ec1k9TUDVA