Some services are degraded

Last updated on Nov 2, 2026 at 12:38am UTC

Ambassador Network Drives
100% uptime
30 days ago
Today
Ambassador VPN
100% uptime
30 days ago
Today
WiFi Network: AHS_Employee
100% uptime
30 days ago
Today
WiFi Network: AHS_Mobile
100% uptime
30 days ago
Today
WiFi Network: AHS_Patient
100% uptime
30 days ago
Today
WiFi Network: AHS_Guest
100% uptime
30 days ago
Today
Internet - COMPANY WIDE
100% uptime
30 days ago
Today
Internet - Lincoln Location
100% uptime
30 days ago
Today
Internet - Nebraska City Location
100% uptime
30 days ago
Today
Internet - Omaha Location
100% uptime
30 days ago
Today
Internet - Sidney Location
100% uptime
30 days ago
Today
Internet - Home Office Location
100% uptime
30 days ago
Today
Microsoft Outlook (E-mail)
100% uptime
30 days ago
Today
Microsoft Office 365
100% uptime
30 days ago
Today
Phones - COMPANY WIDE
100% uptime
30 days ago
Today
Phones - Lincoln Location
100% uptime
30 days ago
Today
Phones - Nebraska City Location
100% uptime
30 days ago
Today
Phones - Omaha Location
100% uptime
30 days ago
Today
Phones - Sidney Location
100% uptime
30 days ago
Today
Phones - Home Office Location
100% uptime
30 days ago
Today
MiCollab (Mitel) Remote Phone Service
100% uptime
30 days ago
Today
Printing - COMPANY WIDE
100% uptime
30 days ago
Today
Printing - Lincoln Location
100% uptime
30 days ago
Today
Printing - Nebraska City Location
100% uptime
30 days ago
Today
Printing - Omaha Location
100% uptime
30 days ago
Today
Printing - Sidney Location
100% uptime
30 days ago
Today
Printing - Home Office Location
100% uptime
30 days ago
Today
Scanning - COMPANY WIDE
100% uptime
30 days ago
Today
Scanning - Lincoln Location
100% uptime
30 days ago
Today
Scanning - Nebraska City Location
100% uptime
30 days ago
Today
Scanning - Omaha Location
100% uptime
30 days ago
Today
Scanning - Sidney Location
100% uptime
30 days ago
Today
Scanning - Home Office Location
100% uptime
30 days ago
Today
MatrixCare Website
100% uptime
30 days ago
Today
DefensX Content Filtering
100% uptime
30 days ago
Today
AOD TimeTracker
100% uptime
30 days ago
Today
CareWatch
100% uptime
30 days ago
Today
NetHealth
100% uptime
30 days ago
Today
RePortal
100% uptime
30 days ago
Today

Previous incidents

Nov 02, 2026

MatrixCare Login "invalid username/password"

Degraded

Created Oct 28, 2026 at 4:46pm UTC

There is a known issue where if a SSO user logs in to a computer and the session times out or the user closes out of MatrixCare without logging off and a non-SSO user attempts to log in it will display Invalid username/password. There are several workarounds including: clearing cache and cookies (for directions on how to clear cache/cookies, see below), utilizing a different browser, and/or ensuring the prior user utilizes the Log Off option versus letting the system time out or closing out o...
Oct 28, 2026

MatrixCare/Net Health Therapy Docs Not Importing

Resolved

Resolved Oct 28, 2026 at 3:03pm UTC

After working with NetHealth this has finally been resolved.

1 previous update
Previous updates