UPDATE: Bizco Patch Update – WiFi Connection Issues

We have been informed by Bizco that the issue with the recent patch update causing WiFi connectivity problems has been resolved.

At this time, you may proceed with installing the update when prompted, and it is no longer necessary to defer the installation.

If you experience any WiFi connectivity issues after installing the update, please contact Bizco directly for assistance.

Bizco Support: 402-323-4800 (Press 1 for Technical Support)
Reference Ticket: T20261019.0197

When calling, please reference the ticket number above and explain that you are experiencing WiFi connectivity issues following the patch update.

Thank you for your patience and cooperation as we worked through this issue!

UPDATE: Bizco Patch Update – WiFi Connection Issues

For the time being, please continue deferring the Bizco update/restart notification when it appears on your computer. You can defer the update up to 29 times before it will automatically install.

According to Bizco, the patch update causing WiFi connectivity issues is only expected to affect approximately 10 computers company-wide. However, we have already experienced this issue on more than 10 computers following the update.

If the update installs and your computer is no longer able to connect to WiFi, please contact Bizco directly to have them uninstall the problematic patch.

Bizco Support: 402-323-4800 (Press 1 for Technical Support)
Reference Ticket: T20261019.0197

Please let them know that your computer is experiencing the same WiFi connectivity issue caused by the patch update referenced in this ticket.

I will provide another update as soon as we have more information or a permanent resolution.

Thank you for your patience and cooperation!

if your computer is unable to connect to WiFi it is likely due to a patch update the computer did with the Bizco update/restart (pictured below).

Unfortunately, I cannot roll back the update and Bizco has to log in to do that. 

If you are having this issue, please call Bizco at 402-323-4800 (press 1 for tech support) and give them this ticket number: T20261015.0124, let them know your computer is doing the same thing as the one on the ticket (patch update applied caused WiFi connection issues)

Let them know your computer is having the same issue as the one on this ticket and they should be able to help you! Thank you!

Bizco has identified the patch update that caused the WiFi connection issue. They are attempting to roll this back on anybody that went through with the update.

IF YOU RECEIVE BIZCO POPUP TO INSTALL UPDATES/REBOOT COMPUTER DO NOT CLICK RESTART. CLICK "REMIND ME LATER"

After users completed the update, they no longer had the ability to connect to WiFi. Bizco is looking at the update & rolling out a fix as soon as they find one. Thank you